Here you can find answers to your concerns and the support channels where you can find us for more information.
Exclusive customer service line in Bogotá: 60 1 514 33 43
Option 1 Commission Agent – Option 2 Western Union.
Exclusive national customer service line: 018000111700 (Receives calls from landlines)
PBX line Bogotá: other offices 60 1 390 74 00
Home Transfers: Bogotá: ☎️ 60 (1) 3905586
Medellin: ☎️ 60(4) 6040598
Cali: ☎️ 60 (2) 4851170
You can also request it through the following link: https://accionesyvalores.typeform.com/to/Dv7fDJex
Conditions and schedules of our service Here: https://www.accivalores.com/giros-a-domicilio/
Western Union money orders generally have a validity of 30 calendar days. If your transfer begins with the number 972 or 973, these can be claimed within 20 calendar days.
Of course, you can, through our customer portal you register beforehand, fill in your details and request your bank account deposit.
To request a certification of money orders received or sent with us and/or currency purchases and sales made in our branches, you must enter the following link: https://www.accivalores.com/certificaciones-de-giros and fill out the form; you will receive a response by email within 5 business days.
You can request a quote for your shipment through the following link: https://wuenviosonline.accivalores.com/
Yes, correct, it is important that you download the Cedula digital Colombia application on your mobile device to validate its authenticity.
