These terms and conditions regulate the authorization granted by THE CLIENT to Acciones & Valores SA Comisionista de Bolsa identified with NIT 860.071.562-1 and/or to Western Union as appropriate for the execution of exchange declaration operations, transfer services and other concepts that are executed by Western Union on behalf of THE CLIENT.
FIRST. The money transfer service, under the Western Union, Vigo, or Orlandi Valuta brand, according to the sender's or beneficiary's choice, as applicable, is offered through Western Union Financial Services, Inc. and a network of authorized paying agents.
SECOND. Money transfers under the Western Union, Vigo, or Orlandi Valuta brands can be collected by the designated beneficiary at authorized agent or payer locations where the money transfer service is available.
THIRD. Money transfer services are delivered in cash to beneficiaries, generally within minutes (time subject to Sarlaft validation), subject to the operating hours of the authorized agent or payer's establishment and applicable conditions, without charging any commission to them.
FOURTH. In certain cases, payment for a money transfer may be subject to local taxes and service charges, as applicable.
FIFTH. Money transfers under the Western Union brand, in all countries, require only the Money Transfer Control Number (MTCN) for payment of the transaction. Therefore, the customer understands and irrevocably accepts that the Money Transfer Control Number (MTCN) is the only competent requirement necessary for the delivery of funds, and must therefore guarantee its safekeeping, confidentiality, and proper disclosure.
SIXTH: Money transfer services using the next-day 2-day service and money transactions to bank accounts are available upon request for limited countries.
SEVENTH: Money sent using the next-day service will be available for collection within 24 to 48 hours. Transfers to bank accounts generally take three business days, while transfers to e-wallets (Mi Wallet) are generally available within minutes.
EIGHTH: Exceeding the amount limits could constitute local restrictions or other restrictions in certain countries, this may delay the transaction.
FIRST. CURRENCY EXCHANGE. Money transfer services are provided to the identified beneficiary in local currency, and payment may be made in United States dollars, depending on currency availability. The exchange rate used for transfer services is set solely by Western Union or its affiliates and accepted by the sender (Western Union, Vigo, or Orlandi, as applicable). Money may be earned from currency conversions.
The CLIENT irrevocably authorizes Acciones y Valores SA to report and request from the entities that manage the database all information related to my commercial information for the preventive purposes set forth in Article 83 of the Colombian Political Constitution. I declare under oath that the concepts, amounts, and other data contained in these forms are correct, verifiable, and correspond to the faithful expression of the truth. In particular, but not limited to, this form authorizes the reporting and completion of FORM NO. 5 DECLARATION OF CHANGE IN SERVICES, TRANSFERS, AND OTHER CONCEPTS, as established by External Regulatory Circular DCIN-83.
PARAGRAPH ONE: In some countries, local regulations require that the currency be converted at the time the beneficiary is paid, in which case the exchange rate and any amount indicated on that receipt will be subject to exchange rate fluctuations between the time of transfer and the time the beneficiary collects the funds.
SECOND PARAGRAPH. Western Union Vigo or Orlandi Valuta, as applicable, calculates its exchange rate based on commercially available interbank rates plus a margin. Most exchange rates are adjusted several times a day in line with the relevant exchange rate at the close of international financial markets.
SECOND. DATA PROTECTION. The transfer service under the chosen brand is offered through Western Union Financial Services, Inc. THE CLIENT'S personal information is processed in accordance with the applicable laws in each country and is controlled by Western Union, which is used for the purposes of completing the requested service, including administration, reporting to regulators or government entities in accordance with applicable laws, customer service, payment confirmation, beneficiary validation, fraud prevention, product development, business development, and other activities.
FIRST PARAGRAPH: THE CUSTOMER agrees that his/her information may be transmitted or transferred - as applicable - for the purpose of being used in connection with other services, products, commercial communications, convenience, and/or reward programs of Western Union or its affiliates, to which THE CUSTOMER has joined, including communication by email.
SECOND PARAGRAPH: If the CUSTOMER chooses to provide their landline, cell phone, or email address, they also expressly consent to receive such commercial communications and/or notifications regarding the collection of the transfer fee by the indicated means (Telephone, SMS, Email, MMS); they also agree that any charges imposed by the relevant service providers are their sole responsibility.
THIRD PARAGRAPH: If THE CUSTOMER does not wish to receive marketing communications, he/she must contact Western Union through any of the channels available for his/her attention.
PARAGRAPH FOUR: The CUSTOMER consents to Western Union disclosing or transferring its information and the information of the third party to other parties located in countries such as the United States of America and other countries with less onerous legislation. The information will be used for the purposes of these terms and conditions.
FIFTH PARAGRAPH: THE CUSTOMER has the right to access and request a copy of their information, for which Western Union, Vigo or Orlandi Valuta or their agents reserve the right to charge a small fee to the extent permitted by applicable law. They may also correct, delete, or block information that is incomplete, inaccurate, or outdated. If necessary, they may also object at any time and for legitimate reasons related to their particular situation, to the processing of their personal information when its processing is not required.
SIXTH PARAGRAPH: THE CLIENT accepts and acknowledges the Personal Data Processing Policy of Acciones & Valores SA Stock Broker, which has been implemented in Colombia.
THIRD. LIABILITY. Western Union, Vigo, Orlandi Valuta, or their agents do not guarantee the delivery or suitability of any product or service paid for by means of a money transfer, wallet transfer, or addition to shares. In no event shall Vigo or any of its payers be liable for damages, delays, non-payment, or underpayment of these money transfers, whether caused by the negligence of its employees or authorized payers, or for damages resulting from the gross negligence or willful misconduct of Vigo or its authorized payers in those jurisdictions where such limitation of liability is void.
PARAGRAPH: The money transfer may be paid to its beneficiary within a short period of time, and after payment, THE CUSTOMER will not be able to obtain a refund through Western Union, even if the transfer was the result of fraud. For more information on how to protect yourself from fraud, Western Union has information channels available for THE CUSTOMER, especially but not limited to the website. westernunion.com/stopfraud.
The Western Union Money Transfer service is provided by Western Union Financial Services, Inc., a U.S. company (for money transfers to and from the United States, Canada, and Mexico, and for commercial transactions and services), and Western Union International Limited, an Irish company (for all other money transfers) through a network of authorized agents and representatives worldwide. Acciones & Valores SA is the authorized paying agent.
I authorize La Billetera to transmit and/or transfer my personal information, as applicable, to Acciones y Valores SA to carry out the process of receiving remittances, monetizing resources, and products from the Stock Brokerage Company.
